Privacy Policy
PRIVACY POLICY – SHORGUL
OVERVIEW
At Shorgul, we are deeply committed to protecting the personal information you share with us. We follow stringent procedures to maintain the confidentiality, security, and integrity of all data stored on our systems. By accessing or using our website, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Privacy Policy and our Website Terms of Service.
ENJOY SECURE SHOPPING
Your security is our priority. Shorgul uses industry-standard encryption technology, secure commerce servers, and authentication processes to ensure your personal and payment information remains protected during online transactions.
YOUR EMAIL ADDRESS AND PERSONAL INFORMATION
Shorgul collects essential personal information such as your name, phone number, email address, billing and shipping details, and payment information to process and fulfill your orders. This information may be shared with a limited number of trusted third-party partners—such as payment processors and delivery services—strictly to complete your transactions and ensure timely delivery of your purchases.
We may also use your contact information to keep you updated on your orders, notify you about website updates, or share promotional offers—only if you have opted in to receive such communications. You can unsubscribe at any time. Additionally, we may collect data on your order history, returns, and preferences to enhance and personalize your shopping experience.
DATA TRACKING & COOKIES
To improve and personalize your experience on our website, Shorgul uses cookies. These are small text files stored on your device to help us remember your preferences, track your activity, and optimize website functionality. Cookies also assist us in analyzing site usage, managing content, and collecting demographic insights.
Some third-party advertisers may also place cookies on your device to show ads relevant to your browsing behavior. These cookies are governed by their respective privacy policies. You can disable cookies via your browser settings; however, some site features may not work as intended if cookies are turned off.
SERVER LOGS
Our servers automatically gather information such as your IP address, browser type, operating system, referring URL, and time spent on the website. This data is stored in log files and used in an aggregated format to analyze site traffic and improve performance. This information does not personally identify users and may be shared with third parties for analytical purposes.
THIRD-PARTY WEBSITE LINKS
Shorgul's website may contain links to external websites operated by third parties. Each of these sites maintains its own privacy practices, which may differ from ours. Shorgul is not responsible for the content or data practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.
CHANGES TO THIS POLICY
Shorgul reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of our website after changes are made implies your acceptance of the revised policy. We will never reduce your level of privacy protection without your explicit consent.
CREDIT CARD & FRAUD PREVENTION
Shorgul uses authorized and secure payment gateways. Our fraud prevention protocols adhere to the standards established by these services. Any legal disputes will be subject exclusively to the jurisdiction of Surat, Gujarat, India.
GRIEVANCE REDRESSAL
If you have any complaints, concerns, or experience a breach of our terms or content policies, please contact our designated Grievance Officer. We are committed to resolving your concerns promptly, and you can expect a response within 24–48 hours.
Grievance Officer
📧 Email: shorgulkids@gmail.com
📞 Phone: +91 90812 85200